John F. Kennedy University


Psychology of Organizations


Fall, 2010

October 4 – December 16

Dr. Steven A. Del Chiaro


Contact Information

Email:                            Phone: 408.874.7741

            Office Hours: For this course, I will be available by appointment.

Office hours are “drop in” times and are on a first come, first served basis. If you cannot make these times, you can call, e-mail, or see me after class to set an appointment.  I want to be available to you.  During office hours we can discuss questions about the course, psychology as a career, or topics of interest to you.  Please understand that I, just like you, have a busy schedule, but will do my best to be available.

If you send me an e-mail, I will usually get back to you within 24 hours and I will always respond to let you know that I have received your message.  As a general rule, if you do not hear from me, chances are I did not get the message, so you need to re-send it. 

Course Description

This course will introduce you to the major topics, concepts, and theories comprising organizational psychology.  You will gain a better understanding of people's behavior in a wide range of organizations, as well as important contributing cognitive processes and emotions.

Course Objectives:

1. To provide a broad base of knowledge in organizational psychology.

2. To provide an opportunity to gain knowledge in organizational assessment.

3. To provide an organizational assessment library.

4. To provide experience in presenting and discussing material related to organizational psychology.

5. To develop critical analysis skills.

Required Texts

Griffin, R. & Moorhead, G. (2006). Fundamentals of Organizational Behavior: Managing People and Organizations.  Houghton Mifflin Company.

ISBN #: 0618492704

Student Resource Site:

Student Responsibilities

Syllabus Policy:

The course syllabus presented in this document will be followed as closely as possible. However, the course syllabus, schedule, policies, and procedures are subject to change at the discretion of the instructor or in the event of extenuating circumstances. This includes the tentative dates listed. Possible changes will be announced in advance by the instructor as if possible. Since such announcements are typically made during class, it is the student’s responsibility to clarify any of these changes that may have been made when the student is absent.

Although you will be responsible for all of the material in the assigned readings, some of the information may not be covered in class. Therefore, if there is material that is unclear to you it is highly recommended that you discuss this material with me at an appropriate time (e.g., during office hours). It is your responsibility to read the syllabus and ask questions about it so that you have a clear understanding of the expectations. If you are unclear about any of the requirements/expectations, then please set up a time to speak with me. I will be grading as though you have a clear understanding of the course requirements and material.

Diversity Statement:

Consistent with the mission of John F. Kennedy University, I welcome persons of differing backgrounds and experiences including but not limited to age, disability and health status, ethnicity and race, family structure, geographic region, language, religious/spiritual and secular beliefs, resident status, sex, sexual orientation and gender identity/expression, and socioeconomic status 

It is my goal to foster an environment in which diversity is recognized and embraced and every person is treated with dignity, respect, and justice. I hope that your academic experience in this course and at John F. Kennedy University will provide the opportunity to gain knowledge and experiences necessary to thrive in a diverse, global environment.


Plagiarism is the presentation of words, ideas or views of someone else as if they were one’s own. Plagiarism is intellectual dishonesty and, as such, is a serious academic offense. The potential penalties range from an unsatisfactory grade in the course (an ‘F” or ‘no credit’), a letter of sanction placed in the student’s permanent academic file, or even dismissal from the university. Plagiarism includes:

bulletpassing off another’s written work as your own
bulletfailing to give credit to your sources for the ideas, information, and words you have borrowed from them
bulletnot quoting when you use another’s exact  words
bulletnot  changing the wording or sentence structure significantly enough when you paraphrase a source

Incomplete Policy

An Incomplete (I) grade is given only to a student who has maintained satisfactory attendance and work throughout most of the course but, due to extraordinary circumstances, is unable to complete the required work by the end of the quarter. The granting of an ”I” grade is at the discretion of the instructor and must be approved by the dean. It is the student’s responsibility to provide an incomplete grade form and to request an “I” from the instructor in writing prior to the last class meeting, stating briefly but specifically the reasons for the request. The due date to complete work is determined by the instructor but may not exceed two quarters.

Disability Accommodations

If you need accommodations for this class due to a documented disability, please see Lisa Noshay-Petro in the Office of Disability Services for Students (ODS) in Room S220, 925.969.3447, All students who need accommodations should meet with the ODS early in the quarter, and utilize the support services they offer. Accommodations cannot be made until students are registered with the ODS, and have received an Accommodation letter. All information is kept confidential.

Academic Support Center (ASC)

The ASC provides once a week session in instruction in writing, study skills, and APA citation style. Appointments can be held in person or via phone, fax or email. Students who are registered with the Office of Disability Services are entitled to 2 appointments per week. All ASC services are free to registered students, faculty, and staff. Students can make an appointment by calling 925.969.3530 or emailing


This course involves extensive use of the Internet for student research and assigned readings. All students are required to have access to the Internet via some means as well as an active/current e-mail address.  If you do not have a computer or access to the Internet, you can use the computers in the computer lab on campus.



American Psychological Association

Society for Industrial Organizational Psych  

Weekly Topics, Activities and Assignments: (Tentative Schedule- subject to modification)




Week 1

Course Intro
An Overview of Organizational Behavior and Management

Chapter 1




Week 2

Managing global and workforce diversity
Foundations of individual behavior

Chapter 2,3




Week 3

Motivation in organizations
Job Design and Work Structures

Chapter 4,5




Week 4

Goal setting, performance management, and rewards
Communication in organizations

Chapter 6,7




Week 5

Examination 1





Week 6

Group dynamics
Using teams in organizations

Chapter 8,9




Week 7

Leadership models and concepts
Leadership and Influence Processes

Chapter 10,11




Week 8

Decision making and negotiation
Organization design

Chapter 12, 13




Week 9

Organization culture

Chapter 14




Week 10

Organization change and development

Chapter 15




Week 11

Final Examination



Exams will be multiple-choice, short-answer and fill in.  The tests will have questions from the text, lectures and videos.  Each exam will be given during the lecture period, and you will have the class period to complete the exam



Please see course website: for writing assignments.  This semester there will be three writing projects:  Assignment 1: Current Psychology Research Chapters 1 – 7, Assignment 2: Current Psychology Research Chapters 8 – 16, and the Research Paper.  I WILL NOT ACCEPT LATE WORK.  An assignment is considered late if a hard copy is not turned in by the end of the class period it is due.  I do not accept electronic copies of assignments.


Grading will be based on the sum of the following: 

  1. 2 exams covering lectures, films, guest speakers, outside readings and the text are worth 100 points each (200). 
  2. Two current research assignments will be worth 10 points (20).
  3. Research Paper will be worth 80 points (80).

The grade scale is as follows:



94 – 100%



77 – 79%




90 – 93%



73 – 76%




87 – 89%



70 – 72%




83 – 86%



67 – 69%




80 – 82%



60 – 66%